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I've been through a number of fulfillment houses
over the last four years and for the most part they
started out good and ended badly.
Unbeknownst to me, the quality of the service would
slowly deteriorate and I wouldn't know there was a
problem until some angry customer was yelling at us
because a package was 2 weeks late and counting or they
would send a customer somebody else's product instead
of mine. One place just fell off the face of the
earth without telling me.
I learned the hard way,
that's what you get when you let a mom & pop
operation do your fulfillment.
Webgistix has been
refreshingly different: Online real time tracking of
packages and orders, integration with external CRM
systems, guaranteed turnaround times, customer
service with enough bandwidth to be responsive and
responsible - I've been very happy.
Fulfillment is
not something you want to mess around with and
Webgistix doesn't mess around.
Thanks!
Perry Marshall
www.PerryMarshall.com
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